Effective Date: August 2025 • Last Updated: August 2025
📋 Introduction
Welcome to Eleven Music! These Terms of Service ("Terms") govern your use of the Eleven Music AI music generation platform ("Service") operated by Eleven Music ("we", "us", or "our").
By accessing or using our Service, you agree to be bound by these Terms.
🎵 About Our Name
Eleven Music represents our commitment to taking music creation to the next level - going beyond the traditional scale to "11". The name embodies:
🎼 Musical Excellence: In music theory, "eleven" represents extended harmonies and sophisticated chord structures
🔊 Amplified Creativity: Inspired by "turn it up to eleven," pushing boundaries in musical expression
🌍 Global Harmony: Symbolizing the perfect harmony between human creativity and AI technology
Important Notice: Eleven Music is an independent AI music generation platform. We are not affiliated with, endorsed by, or connected to ElevenLabs or any other companies with similar names.
🚀 Service Description
Eleven Music is an AI-powered music generation platform that allows you to create studio-quality music tracks using text prompts.
Core Features
AI music generation in various genres
Vocal and instrumental tracks
Multi-language support
Music editing tools
Additional Benefits
Commercial usage rights
Cloud storage for your library
High-quality MP3 exports
Regular feature updates
👥 User Types and Benefits
Free Users
10 free credits daily (2 generations)
Stream generated music online
Access to core generation features
No download access
No commercial usage
Paid Users
Premium
All free features included
Download in high-quality MP3
Full commercial usage rights
Priority processing
Premium support
💳 Subscription Plans and Credits
Subscription Plans
Basic Plan
Monthly: $14.90/month
• 750 credits
• 150 generations
• 300 songs
Annual: $143.04/year
Save 20% ($11.92/month)
• 9,000 credits total
• 1,800 generations
• 3,600 songs
Standard Plan
Most Popular
Monthly: $29.90/month
• 2,500 credits
• 500 generations
• 1,000 songs
Annual: $287.04/year
Save 20% ($23.92/month)
• 30,000 credits total
• 6,000 generations
• 12,000 songs
Pro Plan
Monthly: $49.90/month
• 5,000 credits
• 1,000 generations
• 2,000 songs
Annual: $479.04/year
Save 20% ($39.92/month)
• 60,000 credits total
• 12,000 generations
• 24,000 songs
One-Time Credit Packs
Starter Pack
$14.90
• 375 credits
• 75 generations
• 150 songs
• Valid for 1 year
Popular Pack
$29.90
• 1,500 credits
• 300 generations
• 600 songs
• Valid for 1 year
Pro Pack
$49.90
• 3,750 credits
• 750 generations
• 1,500 songs
• Valid for 1 year
Credit System Details
How Credits Work
Credit Usage
• Each generation costs 5 credits
• Each generation produces 2 songs
• Credits deducted immediately
Credit Validity
• Monthly plans: 30 days
• Annual plans: 365 days (all at once)
• Credit packs: 1 year
Important: Credits do not roll over. Unused credits are not refundable.
🚫 Cancellation and Refund Policy
Important: No Refund Policy
Subscription Cancellation
✓ Cancel anytime through your dashboard
✓ Access continues until end of billing period
✓ Credits remain valid until expiration
✓ No immediate service termination
No Refunds Policy
✗ No refunds for subscriptions
✗ No refunds for unused credits
✗ No prorated refunds for early cancellation
✗ Chargebacks result in account termination
Note: Cancelling your subscription does NOT result in a refund. You retain access until the end of your paid period.
📝 Account Registration
To use our Service, you agree to:
✓ Provide accurate and complete information
✓ Maintain account security
✓ Keep information updated
✓ Accept responsibility for account activities
✓ Not share account access
✅ Acceptable Use
You agree to use Eleven Music lawfully and not to:
Create harmful, offensive, or illegal content
Violate laws or regulations
Infringe on others' rights
Attempt unauthorized system access
Spam or harass others
Resell the Service without authorization
Share or sell account access
Use bots without permission
Circumvent usage limits
🎵 Content Rights and Licensing
Your Content
You retain all rights to your text prompts and inputs.
Generated Music
Paid users own all generated music with full commercial rights.
Free users have streaming-only access.
Our Rights
We may use anonymized data to improve our AI models.
Commercial License Certificate
Commercial License Documentation
All Paid Users
• Full commercial rights to generated music
• Can monetize and distribute music
• No restrictions on commercial use
• Ownership of all generated content
Annual Subscribers Only
• Access to Commercial License PDF certificate
• Official documentation of commercial rights
• Formal proof for third-party platforms
• Download at /commercial-license page
Note: While all paid users have full commercial rights, the downloadable Commercial License certificate is an exclusive benefit for annual subscribers. This certificate may be required by some music distribution platforms as formal proof of your rights.
🔒 Data Protection and Privacy
We follow our Privacy Policy for data collection
Your music is private by default
Industry-standard security measures
You can request account deletion
⚖️ Legal Terms
Limitation of Liability
To the maximum extent permitted by law:
Service provided "as is" without warranties
No liability for indirect damages
Total liability limited to past 12 months payments
No guarantee of uninterrupted service
Indemnification
You agree to indemnify Eleven Music from claims arising from:
Your use of the Service
Violation of these Terms
Infringement of third-party rights
Content you generate
Termination
We may suspend or terminate accounts for violations. Upon termination: